Make sure you are (or have access to) a system administrator and
someone who understands your Radius authentication and accounting requirements.
Assistance with installing or configuring RAdmin is not included
in the price of RAdmin.
Vasco Digipass requires Authen::Digipass module. Yubikey
support requires Auth::Yubikey_Decrypter. Support for OATH HOTP
and TOTP tokens requires Imager::QRCode, Imager::File::GIF and
If you dont have time to read the installation instructions
in the Installation and Reference
manual and you have a vanilla Unix installation, here is a
very brief summary of the steps required to install RAdmin on
a Unix system. If you are installing on Windows, or are
migrating from an earlier version of RAdmin, consult the
Installation and Reference manual for detailed instructions.
Install and configure a web server. We recommend
but RAdmin will work with a range of other Unix web servers.
Install and configure your selected SQL database server. RAdmin works
with most free and commercial SQL servers.
Obtain and install DBI and the DBD module for your
selected database. DBD modules are available for many
commercial, free and shareware RDBMSs. Both DBI and the
selected DBD module may already be available with your
chosen Perl distribution
Unpack the RAdmin distribution with cat Radmin-x.x.tgz|gunzip
-c|tar xvf -. You will need the Gnu Unix tool gunzip(1) to
do this, which is available on and for most Unix systems.
Check that you are using the latest version of RAdmin. See http://www.open.com.au/radmin/downloads,
use the username and password we have issued to you. Upgrade if you need to.
Check whether there are any patches that address your problem. See the
README in the patches
directory for your revision. Apply any patches that you think you might
If you still have the problem post to the RAdmin mailing list by mailing
to firstname.lastname@example.org (you will need
to subscribe before first posting to that list) Be sure to include at least
the following information:
A detailed description of the problem.
Your Radiator configuration file (remove any secrets and passwords first).
An extract from your Radiator log file (with Trace level of 4) illustrating
the problem, or at least what is happening at the time of the problem.
Details of the computer type, operating system etc.
This information helps people to understand your problem and
help find a solution more quickly. If you have a support
contract, you may email us at email@example.com.
Mail to this address will be ignored unless you have a support contract.